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Andy Francis Scooters Return & Refund Policy


Return & Refund Policy

Thanks for shopping at Andy Francis Scooters

If you are not entirely satisfied with your purchase, we're here to help.



You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.



Once we receive your item, we will inspect it and notify you that we have received your returned


If your return is approved, we will initiate a refund to your Debit or Credit card

You will receive the credit within a 7 working days, depending on your card issuer's policies.



You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.


If the item is returned due to a fault in the item, shipping costs will be paid for and we will arrange pick up. If the Item is returned due to no longer been required you will receive a refund minus the original shipping cost and return postage will have to be paid for by the customer.


Contact Us

If you have any questions on how to return your item to us, please contact us

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